Privacy Policy

• Information you give us: name, phone number, email address, service address or ZIP code, the service you need, and any details you include in a form, call, text or email.
• Automatically collected information: IP address, browser and device type, pages viewed, and referring URLs, collected through cookies and similar technologies.
• Advertising data: data from advertising and analytics partners such as Meta (Facebook and Instagram) and Google, including pixel and conversion events.

• Respond to quote requests and schedule, perform and follow up on services.
• Send appointment confirmations, arrival updates, invoices and receipts.
• Send promotional messages where you have consented, and process opt-outs.
• Improve our website, measure advertising performance and prevent fraud or abuse.
• Comply with legal obligations.

By providing your mobile number and checking the consent box on our forms, you agree to receive text messages from Junk Chasers related to your service request, such as quotes, scheduling, arrival notifications and account updates. If you separately opt in to marketing messages, you may also receive promotions and special offers.

• Message frequency varies. Message and data rates may apply.
• Reply STOP to any message to opt out at any time.
• Reply HELP for help, or call us at (407) 468-6212.
• Consent to receive text messages is not a condition of any purchase.
• Carriers are not liable for delayed or undelivered messages.

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third parties, and are excluded from all other information sharing described in this policy. All other categories of data may be shared only with service providers as described below.

We do not sell your personal information. We share information only with vendors who help us operate the business, and only as needed to perform their work for us:

• Hosting, website and form providers.
• Our CRM, messaging and phone providers used to contact you about your request.
• Payment processors.
• Analytics and advertising platforms (excluding SMS consent data).
• Law enforcement or regulators where legally required.

We use cookies and tracking pixels, including the Meta pixel and Google tags, to measure campaign performance and show relevant ads. You can control cookies in your browser settings and manage ad personalization in your Facebook, Instagram and Google account settings. Blocking cookies may affect site functionality.

We keep information for as long as needed to provide services, meet legal and accounting requirements, and resolve disputes. We use reasonable administrative and technical safeguards, though no method of transmission over the internet is fully secure.

• Opt out of texts by replying STOP; opt out of emails using the unsubscribe link.
• Request access to, correction of, or deletion of your personal information.
• Ask us to stop contacting you for marketing purposes.

To make a request, call (407) 468-6212 or use our contact form.

Our services are not directed to children under 13, and we do not knowingly collect their information.

We may update this policy from time to time. The "last updated" date above reflects the most recent version.

Junk Chasers — Central Florida
Phone: (407) 468-6212